Refund Policy
At Web Digital Mantra IT Services, we prioritize customer satisfaction and aim to provide quality digital solutions. Here's how we handle refunds.
Digital Services Refund
Refunds are processed for digital services if the service delivered does not meet the specifications outlined in the agreed-upon project scope.
Request Submission
To initiate a refund, customers must submit a formal request through our designated communication channels within 4 to 5 days of service delivery.
Eligibility Criteria
Refund requests are subject to evaluation based on adherence to the project scope, agreed-upon milestones, and overall service quality.
Refund Process
Once approved, refunds will be processed within a few working days via the original payment method.
Non-Refundable Services
Certain services or products may be labeled as non-refundable. These will be clearly communicated during the purchasing process.
Cancellation Policy
Cancellations made within the given timeframe of placing an order may be eligible for a full refund, while cancellations beyond this period may incur applicable charges. For any refund-related queries or assistance, please contact our customer support team. Your satisfaction is our priority at Web Digital Mantra, and we are committed to ensuring a fair and transparent refund process.
